Privacy Policy

1. Information We Collect

We collect business and operational information necessary to generate lease quotes, coordinate equipment mobilization, and comply with safety rules (such as Petroleum Development Oman security clearance requirements). This includes:

• Contact details: Name, business email, telephone number, company name.
• Project scopes: Work locations, lifting weights, crane sizing, lease durations.
• Compliance telemetry: Operator certifications, site permit copies, and IVMS vehicle diagnostics tracking.

2. How We Use Your Data

Your information is used strictly to conduct logistics scheduling, ensure high safety margins during heavy lifts, verify Operator credentials, and communicate quote packages. We do not sell or lease corporate client information to external third-party agencies.

3. Security and Telematics Data

All heavy equipment units in our fleet are equipped with GPS tracking and IVMS telematics to monitor mechanical diagnostics, load weights, and speed compliance. Telematics data is transmitted securely to our central operations dashboard to support preventative maintenance and site safety audits.

4. Compliance and Disclosures

We may disclose operational coordinates and operator licenses to Omani government entities, port controllers (such as Duqm or Sohar Port Authority), or corporate safety divisions (such as PDO) solely to secure highway permits or terminal access.

5. Contact Information

For questions regarding data compliance, operator credential records, or site telemetry, contact our Compliance Office:

HighCloud Trading LLC
Ghala Industrial Area, Muscat, Oman
Email: compliance@highcloud.com.om
Hotline: +968 9696 8436